Video calling

1. Step 1

   Open the family’s app — FaceTime, WhatsApp, Messenger.

   The icon the family told you to use. If you are not sure, ask which one before the call starts. Every app’s screen looks a little different.

2. Step 2

   Pick the person’s name from your contacts.

   Most apps list every contact on the home screen. The family member is the one whose invitation you already accepted — their name appears in the list.

3. Step 3

   Tap the camera icon to start the call with video.

   A regular call is voice-only. The camera icon turns the call into a video call where you can both see each other. Tap it once and the screen lights up.

4. Step 4

   If you can’t hear them, check the volume.

   Use the buttons on the side of the phone. The phone may also be on mute — a small speaker icon with a line through it means muted. Tap it once to unmute.

5. Step 5

   If they can’t see you, tap the camera icon during the call.

   It sits at the bottom of the screen. If the camera is off, the icon has a line through it. One tap turns your camera back on.